Swing Door Measuring Guidelines - IMPORTANT
Please note that your are responsible for properly measuring for your swing door.
Please review our return policy below before you place an order for your door:
Swing Door Return Eligibility
- Inspect your door's condition BEFORE accepting it from the freight carrier.
- If your door is damaged, CLICK HERE IMMEDIATELY. PLEASE READ COMPLETE INSTRUCTIONS FOR THE RECEIPT OF YOUR DOOR SHIPMENT BELOW MEASURING INSTRUCTIONS.
-
Returns are accepted within 30 days of delivery for standard, non-custom products. A 30% restock charge is incurred once we receive the door back to our facility. You are responsible for shipping the door back to our facility in the crate we provided.
-
In order for a refund, items must be unused, uninstalled, and in original, resalable condition, including all hardware, packaging, and accessories. If all of the requirements are met above, you will receive a 70% credit back for the price "Door Only" once we have received it back to our facility; not any associated freight from our factory at the time we shipped your door to you. You must contact us to receive an RMA#(return merchandise authorization). This RMA # must be fully shown on the outside of the crate along with marking on the return freight manifest.
-
Custom, made‑to‑order, or non-standard doors (custom sizes, special finishes, custom hinge configurations, etc.) are Not‑Returnable, unless defective or damaged upon arrival.